The Shipper and Receiver is responsible for expediting customer and inter-branch orders accurately and on time. This role is an integral part of the team who will co-operatively work with different departments within ECCO as well as warehouse personnel. The Shipper and Receiver will perform all duties in a timely and orderly fashion to the best of their abilities and with the utmost due care, integrity and professionalism.
KEY RESPONSIBILITIES
General Duties:
- Make a personal commitment to consistently provide superior customer service to ECCO’s customers so they will want to do repeat business
- Maintain good working relationship with all co-workers and ECCO employees
- Read and comply with ECCO’s Human Resources Policies and Procedures
- Read and comply with ECCO’s Health & Safety Policies and Procedures
- Assist in the success of ECCO’s Safety Program with suggestions, by setting a good example, and by ensuring that safety is at the forefront of your actions while at work.
Shipping and Receiving:
- Work with different departments within ECCO, such as Logistics, Customer Service, Procurement, and others involved in the shipment and receipt of products
- Fill all orders as quickly and accurately as possible
- Ensure inventory is ready for pick up
- Maintain an accurate log sheet of shipments and inventory; ensure all discrepancies are handled immediately
- Write up Bills of Lading
- Contact carriers for in and out of town orders; as well as contact carriers for inspection of any damaged product
- Promptly unload trailers and deliveries; as well as sorting and stocking receivables
- Verify quantities and descriptions of all items received; sign freight bill accordingly
- Neatly and accurately complete applicable receiving paperwork including stamp
- Report any accidents, damages, shortages, and near-misses immediately to your supervisor
- Forward receiving paperwork to Purchasing Department on a daily basis
- Maintain a safe and clean warehouse environment; as well as guarantee that products are being stored in a neat and orderly manner
- Participate in yearly inventory counts
- Other duties as deemed necessary by Management