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ECCO Supply is part of The ECCO Group

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Administrative Associate

Burnaby Start Date: ASAP Full Time

job description

 

Position Summary

The Administrative Associate will be responsible for providing administrative, customer service, and sales support for our ECCO Supply branch. This role will involve regular communication with wholesale customers to ensure any problems, damages or anomalies are corrected; as well as process freight documentation with a high level of accuracy and efficiency in a high-volume department.

If you want to work in an exciting and dynamic environment, we encourage you to apply for this opportunity today!

 

Key Responsibilities

General Duties:

  • Assist with organizing, composing, and distributing correspondence, both internal and external.
  • Process transactions in compliance with company’s policies and procedures.
  • Verify and process incoming freight invoices for our distribution center and ensure these are properly coded to ECCO’S general ledger accounts; as well as ensure freight payments are made within terms and due dates.
  • Process packing slips, export documents waybills, and bills of lading.
  • Keep prepaid and collect shipment properly filed.
  • Assist customers at sales counter, by phone, and via email while providing high level of customer service and problem solving; as well as submitting orders and providing quotes.
  • Input all invoices into the system with detailed descriptions and quantities properly specified.
  • Provide support to Outside Sales Team on customer service tasks when they are out of office.
  • Keep proper track of invoices and do daily check-ups to avoid any shipping errors.
  • Other duties as deemed necessary by Management.

 

Qualifications:

  • Minimum of one year related administrative experience or an equivalent combination of training and experience.
  • Post-secondary education and related experience an asset.
  • Previous Order Desk and/or Sales experience an asset.
  • Strong computer and data entry skills.
  • Excellent MS Office skills.
  • High level of accuracy and attention to detail.
  • Strong interpersonal, organizational and communication skills.
  • Superior customer service skills combined with ability to prioritize and multitask.

 

Why Join ECCO

For more than 60 years, ECCO has been committed to excellence in manufacturing, distribution, and customer service. We invest in our people through training, development, and long‑term career pathways. Our organization promotes teamwork, professionalism, and integrity, creating an environment where employees can succeed and take pride in their work. ECCO offers competitive compensation, strong leadership, and the opportunity to be part of a respected industry organization.

We offer comprehensive and competitive benefits package designed to support our employees’ well-being, growth, and long-term success

 

Beware of Recruitment Scams

Fraudulent individuals may attempt to impersonate ECCO or post unauthorized job ads. ECCO does not conduct interviews through unsecured platforms, does not ask for financial information, and does not require any form of payment from applicants. To ensure you are engaging with our legitimate hiring team, apply only through ECCO’s official channels.

 

Non‑Discrimination Statement

ECCO is committed to building a diverse workforce and an inclusive culture. We welcome applicants from all backgrounds and ensure equal opportunity in all aspects of employment. Discrimination or harassment of any kind is not tolerated, and all employment decisions are made based on merit, qualifications, and organizational needs.

 

Privacy Disclaimer

Personal information collected during the hiring process is used only for recruitment purposes and is kept confidential. ECCO does not share applicant information with third parties except where required by law.

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