Outside Sales Representative

Regina Branch
Full Time

The Outside Sales Representative is responsible for conducting sales calls in the field via face-to-face, email, phone and virtual interactions with both potential and existing customers. The Outside Sales Representative will perform all duties in a timely and orderly fashion to the best of their abilities and with the utmost due care, integrity and professionalism.

General Duties:
  • Make a personal commitment to consistently provide superior customer service to ECCO’s customers so they will want to do repeat business with ECCO Supply
  • Maintain good working relationship with all co-workers and ECCO employees
  • Read and comply with ECCO’s Human Resources Policies and Procedures
  • Read and comply with ECCO’s Health & Safety Policies and Procedures
  • Assist in the success of ECCO’s Safety Program with suggestions, by setting a good example, and by ensuring that safety is at the forefront of your actions while at work
Outside Sales:
  • Contact new customers and develop new profitable HVAC business
  • Attend and respond all queries, disputes, etc. promptly
  • Provide timely, accurate and competitive pricing via written quotations while striving to maintain maximum profit margin and growing market share
  • Maintain electronic records of all sales leads and/or customers while expanding and maintaining a customer database
  • Forecast, develop, maintain and evaluate sales strategies
  • Meet personal, branch sales and expense budgets
  • Report and provide continuous market feedback to the inside sales team and management
  • Take sales training and product knowledge courses as recommended or as deemed necessary
  • Attend industry trade shows approved by ECCO Supply management
  • Participate in annual branch physical inventory
  • Other duties as deemed necessary by Management


  • 2+ years in HVAC industry, demonstrating sales acumen with sales experience
  • Demonstrate applied knowledge and understanding of HVAC systems
  • Excellent communication skills; high energy, enthusiastic with proven people skills and ability to work as part of a team and independently
  • Ability to meet deadlines and prioritize is critical
  • Work with a high degree of emotional intelligence and business integrity

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