POSITION SUMMARY
The Credit Administrator is responsible for collecting, processing and monitoring payments and preparing accurate and up to date credit information. Providing these services in an effective and efficient manner will ensure ECCO’s accounts are accurate and up to date and minimize ECCO’s risk and exposure.
DIVISION
The ECCO Group
REPORTING STRUCTURE
Reports to: General Credit Manager, or Designate
Direct Reports: N/A
KEY RESPONSIBILITIES
General Duties:
- Maintain good working relationship with all co-workers and ECCO employees
- Read and comply with ECCO’s Health and Safety Policies and Procedures
- Read and comply with ECCO’s Human Resources Policies and Procedures
- Assist in the success of ECCO’s Safety Program with suggestions and by setting a good example, also by ensuring that safety is at the forefront of your actions while at work
- Maintain a high degree of discretion and confidentiality
Credit Administration:
- Prepare bank, credit card and EFT deposits daily including cash sheets
- Record and process payments within the VAI system and verify that the spreadsheet and cash receipts are in balance
- Conduct reconciliation of customer and cash accounts to ensure accurate record keeping and financial reporting
- Generate a daily report of deposit totals and a monthly report of account balances for end-of-month reconciliation
- Perform daily tasks of printing, sorting, and distributing financial statements
- Regularly review credit limits to ensure compliance and appropriate risk management
- Develop and maintain positive relationships with customers to improve collections and efficiently resolve invoice issues
- Review existing accounts and proactively contact customers regarding outstanding balances
- Process credit applications, establish new accounts, and maintain accurate account information
- Meet or exceed established monthly collection targets through effective collection strategies and account management
- Collaborate with Sales and Operations teams at Supply branches to ensure quotations and proposals align with terms of sale and credit lines
- Address and resolve any billing discrepancies in collaboration with customers and colleagues
- Oversee and maintain the branch aging portfolio
- Facilitate credit card payment processing
- Supply credit reports, Equifax, and D&B as required
- Review and release customer orders placed on hold within the system
- Participate in monthly credit meetings with the General Credit Manager to review aging reports and address any collection concerns
- Adhere to established corporate policies and procedures as outlined in the company manuals and memorandums
- Other duties as deemed necessary by management
Due to the dynamic nature of this Company, the duties and responsibilities may reasonably change from time to time.