Warehouse Associate / Counter Sales

Kelowna Branch
Full Time

The Warehouse Associate/Counter Sales will be responsible for all functions associated with material warehousing including picking orders, shipping and receiving. The Warehouse Associate/Counter Sales will perform all duties in a timely and orderly fashion to the best of their abilities and with the utmost due care, integrity and professionalism. This role is the gateway to a future career for an individual with the right motivation, drive and initiative.

KEY RESPONSIBILITIES

General Duties:

  • Make a personal commitment to consistently provide superior customer service to ECCO’s customers so they will want to do repeat business with ECCO Supply
  • Maintain good working relationship with all co-workers and ECCO employees
  • Read and comply with ECCO’s Health and Safety Policies and Procedures
  • Read and comply with ECCO’s Human Resources Policies and Procedures
  • Assist in the success of ECCO’s Safety Program with suggestions and by setting a good example, also by ensuring that safety is at the forefront of your actions while at work

Warehouse Associate & Counter Sales: 

  • Adhere to shipping and receiving policies, procedures and regulatory compliance procedures
  • Receive all manufacturing and resale products accurately in a timely fashion and in compliance with ECCO’s receiving procedures
  • Maintain the warehouse, receiving areas, and yard in a clean and organized manner; fill pick bins as necessary and as directed
  • Perform general physical activities in order to load, unload, sort and move shipments by hand or using material handling equipment
  • Pick/ship goods to customers in a efficiently and accurately manner
  • Ensure proper documentation is supplied with each shipment; this includes packing, sealing, and labeling materials to prepare for shipping
  • Fill out/prepare picking tickets
  • Assist with loading trailers, preparing and shipping LTL orders as necessary
  • Ensure warehouse is appropriately stocked at all times
  • Process all telephone sales calls as quickly as possible
  • Deal with customers at counter, in a professional and expedient manner
  • Maintain counter sales area including showroom and displays in a clean and organized fashion
  • Forward sales lead to Outside Sales Representatives
  • Report any maintenance requirements, accidents, incidents, and near-misses immediately to your supervisor
  • Participate in yearly inventory count
  • Other duties as deemed necessary by Management

Qualifications

  • Post-Secondary Education an asset
  • Must have a forklift license
  • Physically capable of lifting up to 50lb
  • Ability to work independently with minimal supervision in a busy environment; as well as ability to work within a team
  • Strong sense of time organization and urgency
  • Good written and verbal communication skills
  • Desire to be a long term employee and contribute to the company’s overall success

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