Learning and Development Coordinator

Corporate Operations - Langley, BC

The Learning and Development Coordinator is a vital member of the HR team responsible for overseeing all professional development at the company and enhancing employee competencies through training programs. This role will coordinate skills development opportunities, utilize government training grants, and research new funding opportunities. The Learning and Development Coordinator will also facilitate the implementation of a new LMS and HRIS system and provide user training.

The ideal candidate should possess a passion for adult learning and development, excellent communication and organizational skills, the ability to collaborate effectively with stakeholders, and the ability to evaluate and improve training programs based on data.


The ECCO Group

Reporting structure

Reports to: VP of Human Resources, or Designate

Key Responsibilities

General Duties:

  • Build and maintain a database of external training resources, including contact information, regions served, and areas of specialty
  • Build a job skills competency matrix to ensure consistency in training and development plans for roles throughout the company.
  • Maintain and manage the LMS training database and training records
  • Maintain and manage vendor relationships and processes related to the LMS and training content provider
  • Conduct research and acquire new e-learning content for the LMS and training programs
  • Work with internal subject matter experts, and coordinate the creation of new learning and specialized training content to support employee development
  • Work in conjunction with the Health and Wellness Coordinator to ensure all required health and safety training/certifications are up to date and tracked through the LMS
  • Conduct training needs assessments and identify skills or knowledge gaps that need to be addressed
  • Communicate with managers to map our development plans for teams and individuals
  • Market available training to managers and provide necessary information about sessions
  • Recommend and coordinate employee participation in training conferences and training courses as necessary
  • Order instructional material (e.g., eBooks and manuals)
  • Calculate and report on training costs
  • Contribute to the development of HR orientation training
  • Ensure new hires undertake mandatory HR orientation training
  • Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
  • Stay up-to-date on new training methods and techniques
  • Gather and summarize feedback from trainers and trainees after each educational session
  • Track and report employee training metrics through the use of the Learning Management System

Due to the dynamic nature of this Company, the duties and responsibilities may reasonably change from time to time.


  • BA in HR, Training, Education, Psychology, or similar discipline or related experience
  • Proven experience as a Training Coordinator, Training Administrator, HR Assistant or similar role
  • Experience with project management and grant-writing
  • Hands-on experience coordinating multiple training events in a corporate setting
  • Proficient in MS Office; working knowledge of Learning Management Systems (LMS) and web delivery tools is a plus
  • Proven ability to complete full training cycle particularly needs assessment and evaluating program effectiveness
  • Advanced organizational skills with the ability to handle multiple assignments
  • Proficient knowledge of instructional design theory and implementation
  • Outstanding communication skills
  • Strong attention to detail

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